What is a transport management system?

A transport management system (TMS) is software that plans, executes and tracks the movement of freight. AOS is Arrow's TMS — it gives you live visibility of your containers, milestone alerts and access to documents in one place.

How do I track my container with Arrow?

Through the AOS portal. You log in to see the real-time status and location of each container, the milestones it has passed and any alerts about delays or ETA changes — no phone calls required.

Does AOS cover every Arrow location?

Yes. AOS gives you one consistent national view across every Arrow depot, so you track freight the same way whether it lands in Melbourne, Sydney, Brisbane or Perth.

Service

AOS — Transport Management & Container Tracking

Live container tracking, milestone alerts and on-demand documents in one dashboard — so you stop chasing updates by phone and email.

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AOS is Arrow's transport management system — the technology layer that sits across everything we move. Rather than ringing around for an ETA or waiting on an email, you log in and see where every container is, what has happened to it and what comes next.

Visibility is only useful if it is timely, so AOS pushes the milestones to you: collected from the wharf, in transit, delivered, empty returned. Where a delay or a changed ETA is coming, you hear about it proactively instead of discovering it after the fact. Proof of delivery and key documents are available on demand, not on request.

Because AOS spans every depot, you get one consistent view of your freight nationally rather than a different process in each city. It is the same dashboard whether your container lands in Melbourne or Fremantle.

What we offer

The capabilities that make up this service.

Real-time container tracking

See the live status and location of every container in your program from a single dashboard, across all depots.

Proactive milestone alerts

Automatic notifications at each milestone — pickup, in transit, delivery, empty return — plus early warning of delays and ETA changes.

On-demand documents & POD

Access proof of delivery and key documents whenever you need them, without emailing the office to dig them out.

One national view

A single, consistent dashboard across every Arrow depot, so your visibility does not change city to city.

Frequently asked questions

What is a transport management system?: A transport management system (TMS) is software that plans, executes and tracks the movement of freight. AOS is Arrow's TMS — it gives you live visibility of your containers, milestone alerts and access to documents in one place.
How do I track my container with Arrow?: Through the AOS portal. You log in to see the real-time status and location of each container, the milestones it has passed and any alerts about delays or ETA changes — no phone calls required.
Does AOS cover every Arrow location?: Yes. AOS gives you one consistent national view across every Arrow depot, so you track freight the same way whether it lands in Melbourne, Sydney, Brisbane or Perth.

Related services

Often paired with aos technology.

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